Department: Health Services
Campus: Mississauga
Semester: January, March, May, July, September, November
Duration: 2 Semesters

Medical Office Administration diploma is considered one of the most in-demand careers in Canada and in other parts of the world. A successful graduate-level diploma holder can achieve the best fit-office level job. Completion of this course can result in achieving high-paid jobs. At BITTS Mississauga, you will get a great experience with our qualified expert staff along with the best moral values. BITTS International Career College has been providing advanced-level educational scenarios with great success stories in Canada for a long time. Our experts and qualified teachers provide you with a well-practising environment and a wide array of knowledge. We aim to acquire the students with the best medical office administrative skills and knowledge so that they may prosper in the MOA profession and thrive.

• Professional Skills

In our medical office administration certificate course, students will learn best practices for office professionalism, including how to improve oral communication and customer service skills, network with others, and develop professional behaviour and relationships in the workplace. They will also gain knowledge about professionalism through lectures, discussions, simulations, and case studies.

• Student Success Strategies

This dynamic student success strategies module provides an extensive overview of the skills and techniques required for professional achievement. Students who have a diploma in medical office administration understand how to efficiently navigate the job market, performing research to locate job openings and potential employers that match their professional objectives. To improve their employability and interview performance, students will engage in a variety of simulated scenarios that emphasize interview preparation. They will learn how to confidently and professionally react to a variety of interview questions.

• Introduction to Computers

Students will learn about Windows capabilities, file and record management, effective internet use, and how to use a computer to execute the many responsibilities of a medical office administrator. With our MOA certificate program, students will learn the principles of records management, electronic and paper-based file management, the various Acts governing file management, indexing rules, procedures for processing incoming and outgoing mail, utilizing email software features, the elements of effective office ergonomics, and the importance of a positive social media presence for a business.

• MS Office Applications

Medical office administration courses teach students the essentials of the Microsoft (MS) Office Suite, such as MS Word and MS PowerPoint, as well as a quick introduction to producing PDF documents. They will learn how to produce, edit, and format documents and presentations that adhere to industry standards. Employers want office administrators to be proficient in the many tools included in the Microsoft Office Suite and to create professional-looking, error-free papers on time. Students will learn advanced MS Excel features such as chart creation, multiple worksheets and workbook use, database management, and advanced functions.

• Medical Fundamentals

This medical office administration course in Ontario covers medical concepts, vocabulary, terminology, anatomy, and procedures. The course will include a basic comprehension and working knowledge of the human body, as well as the history and composition of medical language. Current issues in the medical field will be presented and discussed. The significance of professional ethics, privacy, and secrecy will be emphasized throughout the course.

• Anatomy, Physiology, Terminology

Students will learn medical language, including how to read, pronounce, spell, and comprehend medical phrases. This is a crucial ability for all health care administrators who deal with patient records and correspondence, as well as contact with patients and other health care professionals. Our MOA certificate program allows students to practice medical words, such as word origins, combining forms, suffixes, prefixes, and abbreviations. Human anatomy and physiology, pathology, pharmacology, as well as diagnostic, surgical, and therapeutic procedures, are among the major fields of study.

• Medical Sciences

Our medical office administration certificate program builds on the fundamentals of anatomy and physiology by examining common disorders, diagnostic methods, and medical therapies. The focus will be on comprehending medical specializations, pharmacology, and laboratory testing, as well as understanding physicians' orders and medical documentation. Students will learn how to apply medical science ideas to administrative activities in a clinical context, which will help them effectively transcribe, record, and relay clinical information.

• Medical Machine Transcription

Students will learn how to transcribe medical reports such as history and physical, surgical, and discharge summaries. A diploma in medical office administration teaches you about Microsoft Word, transcribing software, and steps for creating health records. There will be a brief review of key grammar and punctuation norms, as well as an introduction to medical transcription-specific regulations. As a transcriptionist, you are responsible for ensuring that the physician's remarks are captured swiftly and accurately. The training will emphasize accuracy, editing abilities, and reading/writing for comprehension and meaning.

• Medical Software Application

Medical office administration courses teach students how to use popular software in facilities across Canada and the United States to execute vital duties like order entry, outpatient and inpatient registration, and community-wide scheduling. Students will learn about hospital organization, filing systems, and how to process doctor's orders that are electronic, pre-printed, or handwritten. The course focuses on the practical application of digital technologies in medical settings, preparing students to effectively navigate various types of Electronic Medical Records (EMR) platforms and handle patient data with accuracy and compliance.

• Medical Records Administration

This course teaches students the fundamental skills and information required to provide administrative support in a wide range of medical settings. The medical office assistant course in Brampton focuses on the interaction of people, technology, equipment, and administrative procedures in the medical setting. The role of the medical administrative assistant is distinctive. It combines a high level of concern for individuals with a focus on the day-to-day details of running an efficient and structured practice, clinic, hospital department or unit, or allied health care facility.

• Medical Office Practice and Assisting

Part of our medical office administration certificate program, this module teaches students the practical skills required to execute daily administrative and clinical support responsibilities in a medical office or clinical setting. This course will give you hands-on experience with appointment scheduling, patient intake, telephone etiquette, and front desk operations. Students will also learn clinical assistance skills such as obtaining vital signs, preparing patients for examination, and maintaining examination rooms and equipment.

• CPR

Part of our medical office administration certificate program, this module teaches students the practical skills required to execute daily administrative and clinical support responsibilities in a medical office or clinical setting. This course will give you hands-on experience with appointment scheduling, patient intake, telephone etiquette, and front desk operations. Students will also learn clinical assistance skills such as obtaining vital signs, preparing patients for examination, and maintaining examination rooms and equipment.

• Practicum/Work Experience

Under Ontario law, all students who participate in unpaid work placements must undergo the same mandated training as paid employees. With medical office administration courses, students get the opportunity to work under the supervision of an employer or preceptor. Once the student is comfortable in the job, he or she will work more independently at the discretion of the employer or supervisor. This field placement experience could include medical, dental, chiropractic, and optometry offices, hospital clinical settings, long-term care facilities, outpatient clinics, and urgent care or walk-in clinics, as well as related roles in industries such as insurance.

• Ontario High School Diploma or equivalent

• Age must be 18 years or above

• If you are an international student: English proficiency (IELTS/CELPIP/Other English tests or OSSD equivalent)

The medical office administration course is structured to provide the students with the skills and knowledge of managing the office administration roles in the field of medical. It is the scope that usually refers to the well-being and care for others by providing them medical administrative support professionally. Diploma certificate in medical office administration at BITTS will prepare you to get into the rapidly growing field with a brighten future. Medical office administration course will open the following mentioned job postings:

• Medical records technician is one of the best opportunities in Canada with a high paying salary.
• An accounting clerk field is another opportunity for those who have a diploma in medical office administration.
• Medical coder, medical billing, payroll clerk, and accounting clerk jobs are also in demand nowadays in Canada.
• The medical office administration field is widening as the health sector is improving as others and, this seems an open career opportunity nowadays in Canada and other countries as well.