FREE WORKSHOP TO ENHANCE CUSTOMER SERVICE & BUSINESS COMMUNICATION SKILLS

What makes customer service great? How do you build confidence in customers? What do customers want? How do you communicate with users clearly? How do you deal with tough customer situations?

Get a chance to enhance your customer service and business communication skills! Join our free workshop and gain practical insights into building customer confidence, handling tough situations, and delivering excellent service!

To get more clarity on this customer service training workshop, go through the details provided below.

*Hurry! Only limited seats are available!*

Highlights of the Free Workshop

Date: Mark your calendars for March 22, 2025, to attend this customer service workshop.

Time: The workshop will be held from 10:00 am to 11:00 am EST.

Mode of Instruction: The customer service and business communication workshop is accessible to all as it is a free online workshop through a virtual classroom. The best part is that you can attend this workshop from anywhere to upgrade your skills.

Registration Process: Registration is simple. Just fill out the registration form on the link provided: https://bitts.college/workshop-registration.

Who Can Register For This Workshop?

The customer service training workshop is for anyone and everyone who is new to the customer service profession or just wants to brush up on their skills.

Whether you are a student, fresher, or a professional, this workshop will help you become a master in this field.

Customer Service Training Workshop Overview

This free workshop focuses on two main elements to succeed. These include:

• Customer Service Workshop
• Business Communication Workshop

The topics that will be covered in this workshop are:

• Rapport Building: Learn techniques to build strong and positive relationships with customers.
• Handling Difficult Situations: Know strategies to remain calm when dealing with challenging customers.
• Communication Strategies: Master skills to ensure clarity in customer interactions.
• Conflict Resolution Tips: Effective methods to resolve conflicts and result in positive outcomes.
• Customer Satisfaction Skills: Explore best practices to exceed customer expectations
• Email and Report Writing: Learn how to draft clear and concise emails and reports.
• Phone and Virtual Communication: Techniques for providing exceptional customer service over calls.
• Presentation Skills: Develop confidence in delivering impactful presentations.

Who is Providing this Workshop?

BITTS International Career College is offering this business communication and customer service workshop for all. Based in Mississauga, Ontario, BITTS College is active in many educational ventures to help today’s students.

We are on a mission to enhance the future of our students. We not only provide diplomas or short courses but also make it easier for learners to achieve their job goals. The curriculums are designed by industry experts after analyzing the job market trends.

This customer service training workshop is one of the programs we are providing to empower students with the skills that matter and help them achieve their dream jobs.

Why Should I Enroll In This Workshop?

You should enroll in this business communication and customer service workshop for the following reasons:

• Enhance your ability to communicate effectively with customers.
• Improve customer satisfaction
• Learn best practices for connecting with customers over the phone
• Know how to keep up with customer interactions during challenging situations
• Provide exceptional service every time

If you want to be an expert, then you must register for this workshop.

Frequently Asked Questions (FAQs)

1. What do I need to join in for the workshop?

You just need a device with a proper internet connection. Bring with you a pen and a notebook to note down the things you will learn in the workshop.

2. How do I sign up for the workshop?

You just need to fill in the registration form, and that’s it! You are all set to join the workshop and enhance your preparation for the test.

3. Whom do I contact if I have any questions?

If you have any questions or need further assistance, feel free to call +1 (866) 399 2055 or email info@bitts.college.

Conclusion

Seats are filling fast! Secure your spot today and gain valuable skills that will set you apart in any professional setting.

Fill out the registration form and attend this customer service and business communication workshop from the comfort of your home. This free workshop will equip you with the skills that will have an impact in any professional setting.

You can also visit our official website https://bitts.college to register for the workshop.

Mark your calendar! We’re eagerly awaiting your presence on 22nd March at 10 AM!